PRIVACY GUIDELINES
Our Privacy Guidelines (“Guidelines”) depict how this website ‘PropertyOffplan.com’ a trading style of ‘Bob Mann LTD’ which is registered at Companies House for England & Wales, Company number: 13673315 Registered office address: 124 City Road, London, England, EC1V 2NX. PropertyOffplan.com (“we”, “our”, or “us”) handles the personal data (“Personal Data”) that you (“User” or “you”) share on www.PropertyOffplan.com, including its associated products or services (jointly referred to as “Website” or “Services”). These guidelines don’t govern third-party entities not owned or operated by us.
DATA OVERSIGHT
PropertyOffplan.com is a trading style of ‘Bob Mann LTD’. ‘Bob Mann LTD’ manages www.PropertyOffplan.com (“Website”). We are in charge of your personal data processing. Reach out to: info@PropertyOffplan.com
GATHERING PERSONAL DATA
We securely store data you willingly provide, like when setting up an account, posting content, or using online forms on our Website. This might encompass your email, name, phone number, or other personal details. If unsure about mandatory info, feel free to ask us.
This data helps identify you, ensuring we can get in touch if needed. For example, if you register for property notifications or promotional emails, they’ll be sent to your given email. Messaging an agent or developer via PropertyOffplan means we’ll relay your contact data to them.
You can reach out to us for services, obtain desired property notifications, or promotional emails. Agents or developers you message through PropertyOffplan can directly respond.
GATHERING NON-PERSONAL DATA
During your Website visit, our system logs details sent by your browser. This might encompass your device’s IP address, browser type/version, operating system, prior webpage, our Website’s visited pages, time on those pages, Website search data, access durations, and more.
HANDLING YOUR PERSONAL DATA
You can review, modify, or erase select personal data. As our Services evolve, available data might differ. Updated info might leave an older version in our records. Post-deletion, some data may linger in our internal records, necessary for legal, dispute resolution, or agreement enforcement needs. Post-update/deletion, we might use data in an unidentifiable manner. After the retention phase, personal data gets removed, limiting rights like access, deletion, correction, or data portability.
UTILIZATION OF YOUR DATA
We utilize your data for our service delivery and Site enhancement. This could mean using your Personal Data for promotional content or service continuity. This can aid in customizing your experience, refining our Website, bettering customer support, addressing customer emails, delivering newsletters, notifications like password reminders, or ensuring our Services function. Non-personal data is used to pinpoint potential misuse and gather Website use statistics without identifying individual users.
COMMUNICATIONS WITH AGENTS AND DEVELOPERS
This data lets us forward your messages to agents/developers, analyse sent inquiries for service enhancement, and perhaps share property listing details, unless you opt out.
Through PropertyOffplan, you can efficiently interact with agents and developers regarding your inquiries, making our tools and features increasingly beneficial.
DATA PROTECTION
We safeguard your data on secure servers. However, no internet transmission is 100% safe. While we do our best, we can’t guarantee complete security.
DATA LEAKS
Should there be any security lapses leading to unauthorized data access, we’ll take steps like informing affected users and collaborating with relevant authorities.
LEGAL OBLIGATIONS
If mandated by law, like a legal order, we’ll disclose any necessary information.
POLICY UPDATES
We can revise this policy anytime. Changes will be updated on our site, and continued usage indicates your agreement to these updates.
PHONE CONVERSATIONS
Our team records calls to ensure top-notch service for you and our associates. This helps us review any instances where our standards might not have been met, such as breaches by an agent or developer. Recorded calls are used for training and are shared with the agent or developer you spoke to for service improvement.
With these recordings, PropertyOffplan ensures optimal service, and any issues can be addressed promptly.
DATA HANDLING AND STORAGE
Your data might be stored or transferred in countries other than yours based on your location. You’re entitled to know about the legalities of these transfers, especially to countries outside the European Union, and the measures we take for data safety. Any such transfers will be detailed in this policy or can be learned by reaching out to us
COOKIE USAGE
Our Website employs cookies for a tailored online experience. These are text files stored on your computer by web servers. They store and track statistical data for our site’s operations. To learn more about managing cookies, visit internetcookies.org. Third-party companies may also employ cookies for tailored advertising.
SITE ACCESS LOGS
We gather data your browser sends when visiting our site, such as IP address, browser type, pages visited, and more. Tools like Google Analytics help us with this, and Google’s data practices can be checked at their privacy policy.
NON-TRACKING
Although some browsers have ‘Do Not Track’ features, our Website doesn’t track visitors across multiple sites. Third-party sites might track your browsing, though.
ADS AND PROMOTIONS
We showcase ads online, sharing non-identifying data from our user base with advertisers. Your personal data is never shared..
USER PRIVILEGES
You have specific rights concerning your data we handle. These include withdrawing consent, raising objections to data processing, accessing and rectifying your data, restricting its processing, deletion of data, and data portability. You can exercise these rights and more as detailed in this policy.
RAISING OBJECTIONS
You can object to our processing of your data based on specific grounds related to your situation, especially if it’s for public interest, official authority, or legitimate interests. Direct marketing processing can be objected to anytime without reason. Check this document for more on our direct marketing practices.
EXERCISING YOUR RIGHTS
Send any requests regarding your rights in writing to our Data Protection Team at info@PropertyOffplan.com. We’ll address these free of charge and respond within a month.
E-NEWSLETTERS
You can subscribe to our e-newsletters anytime. To stop receiving them or other marketing communications, use the unsubscribe option in those emails or get in touch with us. Essential service notifications will still be sent.
PARTNER DISCLOSURE
Your information might be shared with our affiliates for offering related products or services, always respecting this Privacy Policy.
EXTERNAL LINKS
Our site contains links to other external websites. We’re not accountable for their privacy standards. Always check their policies when leaving our site.
POLICY AGREEMENT
Using our site and services means you’ve understood and accepted this policy. If you disagree, please refrain from using our services.
GET IN TOUCH:
For queries regarding this policy, write to us at contact@PropertyOffplan.com.